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We want to say a huge thank you to each and every one of you who attended El Dorado 2019 and helped make it such a magical weekend! We couldn’t have asked for a better group of party people - you really are what makes this festival so special.

Another massive shout out to all of the team involved in making this event happen, including the staff, artists, performers, volunteers and local authorities who worked tirelessly around the clock to make sure this years festival was our best to date!

Wristband Refund Applications

Refund applications close on Friday 12th July at 12pm. Any refund application made after the closing date will not be accepted.

Make sure you keep hold of your wristband as you will need the 14 digit ID number from the back of your wristband chip to refund any left over money. 

Refund applications open Tuesday 9th July 2019 at 12pm and close on Friday 12th July 2019 at 12pm. Please make sure you apply for your credit refund before the cut off. The link for refunds will be made available on our website.

Please note all refunds will be processed immediately but can take up to 5 working days to appear in your bank. If your bank is outside of the UK, please allow for a longer processing period. All refund applications are subject to a £1 fee to cover banking administration costs.

For more information, click here to check out our FAQs.