How it works

Using the same payment system we have successfully utilised for the last 3 years, all purchases within El Dorado are paid for using your contactless RFID festival wristband.

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STEP 1. Buy your voucher

Buy a 'Food & Drink' voucher in advance and take advantage of our offers listed below.

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Step 2. Top Up

Arrive at the festival and get your wristband credited with your voucher.

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Step 3. GO SHOPPING

Head straight to the bar and get the drinks in!

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Step 4. Refund

Keep hold of your wristband and use your unique number on the back of the chip to refund any credit you don't spend after the festival.

Advance top up offer

01

FREE DRINKS CREDIT

Buy a voucher worth £100 or more in advance and get 10% of the total value in FREE drinks credit.

For example: Top up £250 in advance and you'll receive £25 in FREE drinks credit to spend over the weekend. Your FREE drinks credit activates after all voucher credit on your wristband is spent and can be used to buy water, soft or alcoholic drinks from any of the bars.

02

SET TIMES BOOKLET

All those who buy a voucher in advance will receive a FREE set times booklet upon arrival at the festival.

03

COMPETITION ENTRY

Buy your voucher before 10am on Monday 1st July and you'll also be entered into a competition to win the total value of your voucher back in free credit!

We strongly recommend purchasing a voucher in advance so you can claim free credit and make the most of the festival! You will still be able to top up your wristband using cash or card at one of our booths, but you will not receive the advance top up offer.

*Please note. All wristbands will incur a £1 activation fee on the first top up only. Free credit is non-refundable.

 

The Benefits of a cashless Festival

Shorter Queue Times!

Spend less time waiting at the bar and more time dancing as the cashless system allows bar staff to serve you quicker.

Better Budgeting!

Top up exactly how much you want to spend at the festival, no more waking up in regret about overspending on your credit cards! Remember, any unused credit can be refunded after the festival.

Track Your Spending!

It is easy to keep track of your spending. Ask at any bar, trader or top up booth and they will tell you instantly how much money is left on your wristband.

Better Security!

As the RFID chip is attached to your festival wristband there is no need to carry your wallet, cash or cards around the festival, which means you can't lose them!

What you don't spend you get back!

At the end of the festival, any unused credit can be refunded back to you. Simply following the refund process on our website.

Earn FREE Drink Credit!

Top up £100 or more online before the festival and we'll give you 10% extra in free drinks credit once you run out of credit.

BUY VOUCHER NOW

Buy a voucher worth £100 or more in advance and get 10% of the total value in FREE drinks credit. Your FREE drinks credit activates after all voucher credit on your wristband is spent and can be used to buy water, soft or alcoholic drinks from the bar.

Refund Applications

Applications open after the festival on Tuesday 9th July 2019 at 12pm.

Make sure you keep hold of your wristband as you will need the 14 digit ID number from the back of your wristband chip to refund any left over money. 

Refund applications open Tuesday 9th July 2019 at 12pm and close on Friday 12th July 2019 at 12pm. Please make sure you apply for your credit refund before the cut off. The link for refunds will be made available on our website.

Any refund application made after the closing date will not be accepted. 

Please note all refunds will be processed immediately but can take up to 5 working days to appear in your bank. If your bank is outside of the UK, please allow for a longer processing period. All refund applications are subject to a £1 fee to cover banking administration costs.

For more information, click here to check out our FAQs.