Pre-Arrival Information

We can’t wait to welcome you all to the long awaited 5th edition of El Dorado! Please take a minute to read through all this important information to help you with your arrival and planning across the weekend.

Buying Food & Drink

In El Dorado all purchases are paid for using your contactless RFID festival wristband. We strongly advise that you buy a food and drink voucher in advance to take advantage of our advance top up offer where you receive a complimentary set times booklet and have your wristbanded credited as soon as you arrive. Find out more below.

If you purchase your voucher in advance you will receive a complimentary set times booklet that would otherwise come at a cost.

Upon arrival please make sure you have your bar coded voucher ready for scanning at the festival entrance. Your voucher will then be credited to your wristband by a member of staff.

Opening Times

Please take note of the festival opening times when planning your journey

Thursday 30th June 2022

  • Car Park Opens – 11:00
  • Entry Gates Open – 12:00
  • Main Arena Opens – 17:00
  • Last Entry To Festival - 23:00
  • Bars Close – 00:00
  • Main Arena Closes – 00:00

Friday 1st July 2022

  • Car Park Opens – 09:00
  • Entry Gates Open – 10:00
  • Main Arena Opens – 10:00
  • Last Entry To Festival - 23:00
  • Bars Close – 03:30
  • Main Arena Closes – 04:00

Saturday 2nd July 2022

  • Car Park Opens – 09:00
  • Entry Gates Open – 10:00
  • Main Arena Opens – 10:00
  • Last Entry To Festival - 20:00
  • Bars Close – 03:30
  • Main Arena Closes – 04:00

Sunday 3rd July 2022

  • Car Park Opens – 09:00
  • Entry Gates Opens – 10:00
  • Main Arena Opens – 10:00
  • Last Entry To Festival - 20:00
  • Bars Close – 02:30
  • Main Arena Closes – 03:00

 Monday 4th July 2022

  • Campsite Closes – 12:00

Fancy Dress Themes

In line with our Golden Rules, we strongly encourage you to express yourself through what you wear this weekend.

Saturday Fancy Dress Theme: SUPERSTYLIN'

Sunday Fancy Dress Theme: GOLD

Getting There

Accreditation

Please have your barcoded ticket and relevant passes ready for scanning BEFORE you leave for the festival. If you are having problems locating your ticket please check your spam and failing that please contact the ticket provider you purchased them from directly.

If you are going to display your ticket on your smartphone please ensure the ticket is downloaded before you leave for the festival as the internet coverage can be poor for some networks. Please do the same for your food and drink voucher too.

The Postcode to follow for RED GATE is: HR8 1EQ

The Postcode to follow for BLUE GATE is: HR8 1RN

The Postcode to follow for YELLOW GATE is: HR8 1RA

If you are struggling to find the location then please head to Eastnor Castle and follow the yellow AA road signs to your specific gate.

Ticket Holders

By Car - Parking

If you need to park your car you are required to purchase your car parking pass in advance for £25 per vehicle from the link below (on sale until midnight on Wednesday 29th June).

You will be able to pay for a pass on the day across the weekend, these will be sold at a higher price than online. Due to connectivity in the car park this will need to be paid for in cash. We very much encourage you to book in advance.

All those in ‘General Camping’ and ‘Live-In Vehicle Camping’ please head to RED GATE.

All those in ‘Boutique Camping’ and ‘Artist Camping’ please head to BLUE GATE.

The Postcode to follow for RED GATE is: HR8 1EQ

The Postcode to follow for BLUE GATE is: HR8 1RN

By Car - Drop Off

For those being dropped off at the festival by car please head to Yellow Gate (this includes people in Boutique Camping). This gate is for Pick Ups and Drop Offs only, please do not use Red Gate or Blue Gate if this applies to you.

The postcode to follow for YELLOW GATE is: HR8 1RA.

By Train

If you are travelling to the festival by train, our shuttle bus service runs from outside MALVERN LINK train station directly to the festival. Please ensure you check the train timetable before you arrive for your outbound and return journey in case of any disrupted services.

The shuttle service from operating times are as follows:

  • Thursday 30th June: 11:00 - 21:00
  • Friday 1st July: 11:00 - 21:00 
  • Saturday 2nd July: No Service
  • Sunday 3rd July: 11:00 - 16:00
  • Monday 4th July: 09:00 - 15:00 

The shuttle bus will drop all passengers off at the YELLOW GATE. Return tickets cost £10 in advance and can be purchased below or on the day at a higher price.

Please note, there is NO SHUTTLE SERVICE from GREATER MALVERN or LEDBURY train stations.

The nearest train station to the festival site is Ledbury. It is possible to get a taxi from the station to the festival although we strongly advise you to pre-book as there is no Uber in the area and a very limited number of taxi services.

By Coach

Big Green Coach will drop you at the YELLOW GATE on either Thursday or Friday morning and will pick you up on Monday morning from the same gate to take you home. For further instructions please see your booking information from Big Green Coach.

Final coach passes are still available from Bath, Birmingham, Bristol, Crawley, Leeds, Manchester, Oxford and Reading.

By Live-In Vehicle

Campervans and live-in vehicles are welcome at El Dorado. You will need to purchase a pass for your vehicle (max 4 occupants) in advance. It will not be possible to purchase a pass during the festival weekend or stay overnight in the car park. Each occupant in the car, including the driver must also have a weekend camping ticket in order to enter the festival. 

Live-In vehicles must head to RED GATE to this postcode: HR8 1EQ

Admittance Policy

18+ & Identification

El Dorado Festival is an 18+ event that operates a Challenge 25 policy. You will be asked to provide evidence of your age with a valid photographic ID.

We accept:

  • A Passport (not photocopy)
  • A UK Driving Licence
  • A Proof of Age Card bearing a PASS hologram

There is strictly no entry to those under the age of 18, and the festival will not be able to offer refunds to those refused entry on the day.

Restricted Items

Due to health & Safety and as part of our licence the below items are not permitted in El Dorado:

  • Animals
  • Drones
  • Gazebos
  • Glass – absolutely no glass is allowed on site for safety reasons
  • Large stereo systems
  • Illegal substances
  • Legal highs
  • Portable laser equipment and pens
  • Unauthorised film or video equipment
  • Audio recorders
  • Air horns
  • Megaphones
  • Fireworks, flares and Chinese or sky lanterns
  • Any item which may reasonably be considered for use as a weapon
  • Gas Canisters
  • Live in vehicles – propane or butane cylinders over 7kg. No more than 1 cylinder per vehicle
  • Nitrous Oxide
  • Petrol Burners
  • Any form of aerosol over 250ml
  • Unauthorised items for trading, including any goods using unauthorised event logos

Searches

To help ensure your safety and as part of our licence we will be conducting thorough and extensive searches on every individual upon entry to the festival. Anyone found to possess illegal substances will be handed over to the police and will not receive a refund.

Alcohol Allowance

Per person, you can bring the following into the campsite:

  • EITHER 8 x cans of beer or lager or cider or pre-mixed mixer cans (max 250ml each) 
  • OR 1 bottle of wine decanted into a plastic or metal bottle

Please note:

  • Searches will be undertaken upon entry to ensure this is complied with
  • Any alcohol above this allocation will be confiscated and not returned
  • This alcohol may only be consumed within the campsite
  • Sealed bottles of water and soft drinks are allowed, but will be checked on entry to the site. There will be no limit on soft drinks
  • A wide selection of beer, cider, spirits, wine and cocktails will be available in the main arena across the weekend

Re-Admittance

If you are a local resident or staying in accommodation offsite during the festival weekend, you will be able to leave the festival and return the next day with a ‘non-camping pass out’ wristband.

You can collect your ‘non-camping pass out’ wristband from all of the entrance gates (RED/YELLOW/BLUE) at the festival site as you enter or before you leave the site for the first time.

You will not be able to re-enter without this wristband and once you have left the site, you will only be able re-enter the festival site on the following day.

All festival goers will be searched every time they enter the site. Please note that your personal alcohol allowance will only be permitted upon your first entry into the campsite. We will allow people to make one journey back to their car to collect their stuff, they must be searched every time and alcohol will only be allowed the first time they go through.

General Info

Weather

We recommend you pack for all possible weather outcomes as forecasts can change. Please bring adequate sunscreen and water for when you arrive as there may be queues at peak entry times. Once inside the festival there will be plenty of covered areas and water points around the festival.

Please Keep Our Site Clean

Eastnor Castle Deer Park is in a designated area of outstanding beauty and a site of special scientific interest. We ask that all festival goers help us minimise waste and participate in our recycling initiatives across the weekend ensuring rubbish is disposed of in the ample bins provided and the land is looked after during your stay. 

Respect Our Neighbours

There are several neighbours very close by including the residents of Eastnor and Ledbury, you may well pass through them on your travels to the site. Please be thoughtful and respectful when travelling in the local area.

Welfare & Medical

If you feel unwell on site, we have plenty of services, please visit the Medical Tent in the main arena or the campsite office in the campsite if you feel unwell. Alternatively let our security know and they can help you get to the Medical tent.

Safer Spaces Policy

We have a zero tolerance policy to harassment, aggression or abuse of any kind at El Dorado festival. If you feel this has happened to you while you are here, we want to know as soon as possible. You can head to any of our security staff, bar staff, welfare team or medical team to let them know what has happened and we will take your lead from there. They will have all had a briefing on our welfare policies and escalation processes. 

El Dorado is proud to be signed up to the association of independent festivals safer spaces at festivals campaign. We are working hard to make our festival a safe and inclusive space for all. Read more about the campaign below.

Anything else

If you have any further questions regarding the festival please refer to our FAQs below.

If you have a query relating to your ticket please contact your provider directly. 

For everything else please contact support@eldoradofestival.com

© Copyright El Dorado Festival 2022. All Rights Reserved.